JOB DEATILS
Job Details
Job title: Application Support Engineer III
Education: Bachelors Degree
Work Experience: 3 Years, 0 Months
Country: United States
City: Washington DC

Successful candidate will act as a secondary response for technical support. Provides for complex products, including escalated issues, mainly to end users, along with developers and corporate customers.

Provides support via telephone, written correspondence, and electronic media. Works independently with limited supervision. May provide technical training, coaching and mentoring to other engineers.

May act as substantial technical resource in certain product areas. (3+ year experience)

The successful candidate will be in charge of performance tuning and support activities include, but are not limited to:
- Providing guidance for performance best practices at design time or as part of the code review process
- Investigating areas of concern early in the development lifecycle.
- Troubleshooting performance issues with application code by the use of profiler tools
- Working with application architects to identify potential bottlenecks and provide suggestions for remediation.
 

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